Start with the channel that fits your question. For anything happening right now, call the emergency numbers on this page.
In an emergency, call first
BHUTI is not an emergency dispatch centre. If life, safety or property is at immediate risk, call 10111, 10177 or 112 before using any form on this platform.
Choose a support channel
Knowledge Base
Step-by-step answers on bookings, Protect Me, reporting, credits and your account.
FAQ’s
The quick answers people ask most about how the hub works and what it costs.
Report a problem
Log an incident, a public problem or a safety concern and keep your reference code.
Social Connect
Share a one-minute safety video or see what your community is posting.
Partners
List your service, manage incoming requests, or partner with the hub.
Accounts & billing
Guard Credits, top-ups, refunds and cancellations are covered by our policies.
National emergency numbers
These lines are operated by the relevant public service, not by BHUTI.
Already listed? Your dashboard holds incoming requests, availability, rates and your verification status. New listings are reviewed before publication.
Data, privacy and records requests are handled under our POPIA Notice and PAIA Manual.